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Billing & Subscriptions
FAQ's
- How much does Recyclops cost?
- How much is the setup fee? Can you waive it?
- Are payments automatically deducted from my cc?
- When is my bill due?
- Can I change my bill due date?
- I have a balance due. What do I do?
- I would like to pause my service temporarily. How do I do that?
- I was charged, but I did not receive service. What should I do?
- Is there an additional fee for glass recycling?
- Why there is an additional fee for glass recycling in my area?
- How do I cancel my service?
- How does the referral program work?
Payments
- How do I make payments on my account?
- I am not comfortable entering my credit card online, do you accept any other forms of payment?
- I would like to change my payment method on file. How do I complete this?
- I am set up on automatic payments but my payment information has changed. How can I update this?
- I was promised a credit/refund. When should I expect to see it?
- I submitted a ticket for cancelation and I was still charged. What do I do?