Scheduling
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      1. Recyclops Help Center
      2. Pickups & Schedule
      3. Scheduling

      Why can't I view my pickup schedule?

      If you are unable to locate your schedule, here are some common reasons why a calendar is not available in our system:

      • Payment information has not been provided
      • Your location has not yet been added to a route. 
      • There was a typo in your service address.
      • Your account has a past due balance and was removed from the route

      laptop                 route

      Sometimes the address may have some issues loading, so we encourage you type in your address a few times to see if your calendar will pull up, refresh your browser, or clearing your browser history/cache/cookies. If you have tried the above instructions and suspect that your address and account may be subject to any of the other mentioned issues, please submit a support form here and our Customer Experience team will be able to help get your schedule fixed.