Recyclops Help Center

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Recyclops Help Center

General Questions

General Questions

New Customer Guide

When will I receive information about my pick up schedule?

I have not received a welcome email or any information to get started. What should I do?

Help! What do I do for my first pickup?

I have not received my bags and my first pickup is tomorrow. What do I do?

When do I receive my Recyclops bags?

I have special address instructions. What is the procedure?

How do I make payments? What payment methods are accepted?

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FAQ's

What items do you accept? What items do you not accept?

Do you service my address?

How do I start recycling with Recyclops?

How does the glass service work? Is it different than the basic mixed recycling service?

I don't need weekly or bi-weekly pickups. Do you offer monthly or on-demand pickups?

Do I need a contract to start my Recyclops service?

Do you offer recycling solutions for businesses and other enterprise?

My area has now been franchised. What does that mean for me and my service?

I don't have an email address. Do I need one to sign up?

Can I Change my Pickup Day?

Can I use my own cart for my recycling?

I live in a rural area. Will animals get into my recycling?

I am moving. How do I change my address?

My email and/or phone number has changed. How do I change that on my account?

My trash day is on the same day as my recycling pickup. How can I make sure my recycling is not collected with the trash?

Where will you take my recycling when you pick it up?

Can I drop off my recyclables at your facility?

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Customer Experience

Who am I talking to? Meet our CX team!

How do I get in touch with someone at Recyclops?

When are your Customer Experience specialists available?

I submitted a support form and have not received a response. When should I expect a reply?

What is LiveChat? How do I navigate it?

Can I call Recyclops?

I feel like recycling should be easier. Why are there so many rules?

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Other

Who is the CEO of Recyclops?

Where are Recyclops Headquarters?

How do I become an advocate for Recyclops?

My current company was just acquired by Recyclops, do you transfer all of my information?

How do I open/run a Recyclops franchise?

What is Recyclops+? How does it work?

Have a question and don't see it answered? Click here!

Recyclops is now B-Corp Certified! What does that mean?

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