When are your Customer Experience specialists available?

At this time our Customer Experience team is online contact only and not receiving incoming calls, however an option to receive a callback is listed on the ticket support form. Our Customer Experience Specialists are available to respond to your ticket inquiries, return your callback requests, and talk through LiveChat submissions Monday-Friday between 8 am - 4 pm MST with exceptions for national/bank holidays. Please expect an initial response time to your ticket inquiry of 1-3 business days.

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Recyclops, Inc. is a remote company and many of our fantastic employees tend to put in extra work to pursue our dream of sustainability and quality service. Our Customer Experience team is no different! Occasionally, you will see responses to inquiries over a weekend, holiday, or even into the wee hours of the night. That means your Customer Experience Specialist is going that extra mile to assure timely service to our customer base.


Please Note: In times of backlog, our response time to ticket inquiries may be subject to increase.