Our Customer Experience Specialists are available to respond to your ticket inquiries, LiveChat submissions, and phone calls on Monday-Friday between 8 am - 4 pm MST with exceptions for national/bank holidays. Please expect a 1-3 business day turnaround for initial ticket responses. For issues that require a less than 24 hours response time, please visit the above links for LiveChat and phone hours.
Our Customer Experience Team is currently experiencing a large influx of tickets and the projected response time is now 5-7 business days. We apologize for any inconvenience this causes and appreciate your patience at this time.
If you have an issue that requires a more immediate response, please visit the above embedded links for instructions on our phone hours and to navigate LiveChat.