It happens to the best of us! Please reach out to our Customer Experience team at firstname.lastname@example.org. There are three options you can discuss with one of our representatives.
- If the driver is still in the area, we can come back at no extra charge.
- If the route is finished for the day, we will need to schedule another pickup on the next scheduled route in the area for a small fee of $3.
- You can put all of your recyclables out for us to pick up on your next scheduled pick-up date. Your Recyclops driver will be happy to pick up the large load on your next scheduled pick-up date.