---
title: I have requested additional bags. How can I check the status of my request?
description: Please wait 1-2 scheduled pickup dates after a Customer Experience Specialist has confirmed receiving your bag order.
---

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# I have requested additional bags. How can I check the status of my request?

Please wait 1-2 scheduled pickup dates **after** a Customer Experience Specialist has confirmed receiving your bag order. Once your order has been completed, a receipt will be emailed to you with the date of delivery listed. If you received this receipt and have not received your bags within this timeframe, please submit a support form [here](https://ask.recyclops.com/kb-tickets/new?hsLang=en) to let us know there is an issue and you have not yet received your bags.

![bag3](https://ask.recyclops.com/hs-fs/hubfs/bag3.png?width=100&height=100&name=bag3.png)    ![laptopmonster-03](https://ask.recyclops.com/hs-fs/hubfs/laptopmonster-03.png?width=207&height=207&name=laptopmonster-03.png)   ![bag5](https://ask.recyclops.com/hs-fs/hubfs/bag5.png?width=101&height=101&name=bag5.png)

 

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