If you need to change your billing information, you can manage your payment information through the Customer Portal. This link will take you to the customer portal where you can update your payment information. If you do not have a login yet, you will need to create one and it will pull your existing customer information.
To change payment method, please follow the steps below in order:
- Add new payment method
- Switch new payment method to the "default" payment method
- Then delete old payment method.
To change your payment method on file, the steps above need to be completed in that order, otherwise you will not be able to update and add new payment information.
If you are wanting to change your payment method from card to ACH/Check, please let us know here so that a Customer Experience Specialist can reach out and get that updated for you.
Please Note: We are reevaluating the design of the web page listed above. Currently, appears as if you are signing up for another account, but worry not! It will connect directly to your existing account. Please be sure to fill out the correct name and email that your account is under!