---
title: How do I make payments on my account?
description: During your sign-up process, you will be required to add your billing information and your payment frequency.
---

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3. [Payments](https://ask.recyclops.com/billing-subscriptions?hsLang=en#payments)

# How do I make payments on my account?

During your sign-up process, you will be required to add your billing information and your payment frequency. You will be billed on your first scheduled pickup date based on your chosen billing frequency options and information.

Your subscription will **automatically renew.**

If paying by **card**, your payments will be automatically deducted depending on your payment frequency. If paying by **check**, you will be emailed an invoice and will need to mail a check for the full amount to Recyclops, Inc. at 222 S Main St 5th Floor  
Salt Lake City, UT 84101.

If you need to change your billing information and/or frequency, you can manage your payment information through the [Customer Portal](https://my.recyclops.com/). This link will take you to the customer portal where you can update your payment frequency/billing information. If you do not have a login yet, you will need to create one and it will pull your existing customer information. 

If you are needing to pay off a **past due balance**, please follow the above information to submit payment information. Once payment information has been submitted, our billing department will be notified and take care of the [past due balance](https://ask.recyclops.com/i-have-a-balance-due.-what-do-i-do?hsLang=en). 

![money](https://ask.recyclops.com/hs-fs/hubfs/money.png?width=123&height=123&name=money.png)              ![Murph-05](https://ask.recyclops.com/hs-fs/hubfs/Murph-05.png?width=189&name=Murph-05.png)               ![credit](https://ask.recyclops.com/hs-fs/hubfs/credit.png?width=124&height=124&name=credit.png)

 

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