Why is the driver taking pictures of my house?

We understand it is a bit odd to see a random stranger in an unmarked vehicle taking pictures of your residence. We are here to assure you that it is all part of the pickup process. At Recyclops, we employ independent contractors from your community to pick up your recyclables. Just like many other delivery services, we require our drivers to take pictures as proof of fulfilling the curbside service. If a pickup were to go wrong i.e. nothing out, items not bagged, contamination, or otherwise not in accordance with the Recycling Guidelines, the driver is instructed to also take a picture of the incident to include in the route report. This helps to identify any issues or incidents that occur on route and for resolving issues with pickup. 

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