How much am I allowed to put out for pickup? Is there a limit for what will be taken?

For our every other week customers, a year's supply of bags are given to you. This equates to about 4-5 bags of mixed recycling per scheduled pickup. For glass items, the year's supply given equates to about 1 bag per scheduled pickup. For weekly customers, we ask that you stay within that 4-5 bag limit as well for each scheduled pickup and to limit glass bags to about 2 bags per month. For cardboard, we ask that you keep your stack within 8-10 large flattened boxes. 

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We understand that life can be unpredictable. Some weeks you will have 7 or 8 bags, others you may have 2. As long as it is within a reasonable amount, it will still be collected. However, if your amount greatly exceeds the pickup limit, you will need to notify Customer Experience so that we can give the driver a heads up. Without prior specification or notifying of Customer Experience, extra bags and/or cardboard may not be collected with pickup.

We understand this can pose an inconvenience to some, and we assure you this limit is not meant to be a punishment. It is there to help regulate the amount of recycling coming in, create a more efficient pickup system, and ensure that we can keep operational costs as low as we can to in turn keep costs low for you as well.